#1 Home Health Care South East London
Worried about a loved one when you can't be there? You're not alone.
Caring for an elderly parent or relative is never easy, especially when life demands your attention elsewhere. You want them safe, supported, and treated with kindness—even when you can’t be by their side. At Profound Care Services, we go beyond daily assistance. Our compassionate caregivers provide one-on-one support with warmth and dignity, just like family would. Families across South East London trust us for reliable, personalised home care that brings comfort, security, and true peace of mind.
10+
Years of Experience
9/10
Local Families Recommend Us
200+
Local Clients Served
100% Trained
DBS Staff & Carers
Dignity and Care for Your Loved One. Peace of Mind for You.
Inviting someone new into your parent’s life isn’t just about getting extra help, it’s about trust and connection. Too often, care can feel like a checklist: credentials shown, introductions made, and that’s it. But you know it’s not enough. This is your family. They deserve care that’s human, personal, and heartfelt.
What you’re really looking for is someone who sees the person, not just the task. A carer who listens, notices the little changes, and makes your loved one feel truly valued. With Profound Care Services, you’ll find warmth, patience, and respect woven into every visit.
Care starts with kindness. And kindness starts with a conversation.
From 15 Reviews
Get to Know the Faces Behind the Care
Sarah Acheampong
Registered Manager
Roxana Blair
Nominated Individual
How we Can Support Your Loved One
Live in Care
Our live in care service provides round-the-clock support, with a dedicated caregiver living in your home to assist with daily tasks and ensure your comfort and safety.
Personal Care
We offer personalised assistance with daily activities such as bathing, dressing, grooming, and medication reminders, promoting dignity and independence.
Overnight Care
Our overnight care service ensures peace of mind by providing assistance during the night, whether for bathroom needs, medication, or emergencies.
Respite Care
We provide temporary care to give family caregivers a much-needed break, ensuring their loved ones receive professional and compassionate support in their absence.
Companionship
Our companionship service offers emotional support, social interaction, and a friendly presence, helping to combat loneliness and improve overall well-being.
Palliative Care
Our compassionate palliative care focuses on improving quality of life for those with serious illnesses, offering pain management, emotional support, and comfort.
Why Choose Us?
Experienced Caregivers
Our caregivers deliver compassionate, quality care and manage various medical conditions.
Flexible Care Plans
We offer customizable care plans tailored to each client’s unique needs and preferences.
24/7 Availability
Care and support are just a call away—anytime, day or night.
Professional Services
Our licensed and insured caregivers deliver dependable, up-to-date home health care.
Simple Steps to Get Personalised
Care for Your Loved One
1.Book Your Complimentary Care Consultation
We understand how daunting arranging care can feel. That’s why we start with a friendly, no-pressure call. In just a short conversation, we’ll listen to your situation and help you explore whether home care is the right option for your loved one.
2. Create a Tailored Care Plan
Every individual is different. We’ll take the time to learn about your loved one’s routines, preferences, and health needs, from what brings them comfort to how they like to spend their day. Together, we’ll design a care plan that feels personal and supportive.
3. Be Paired With the Right Carer
With your plan in place, we’ll introduce a carer who matches your loved one’s needs and personality. Whether you’re looking for a few hours of support each week or full-time live-in care, we’ll ensure it’s someone you can trust and who feels like part of the family.
Your Free Peace of
Mind Care Consultation
Caring for a loved one while managing work and family life can feel overwhelming. If you’re starting to wonder how to make sure your parent or relative gets the right support, our free, no obligation consultation is a simple way to explore your options and find out what care could look like for both them and you.
We’ll walk you through how home care works, the types of support available (even if it’s just now and then), and what kind of carer might be the best fit for your loved one’s personality and needs. There’s no pressure or commitment, just straightforward advice from people who truly understand your situation.
If you’re not sure where to start, this is the perfect first step. And if other family members are involved in the decision, we can help you gather the key information to have those important conversations with confidence. It’s a friendly, relaxed chat with no pushy sales talk, just genuine support.
- One-to-One Family Support Call: We’ll listen to your concerns, explain your options, and help you feel confident about the next steps.
- In-Home Care Assessment: A senior care coordinator will visit to review needs, assess risks, and understand the home environment.
- Tailored Care Plan Blueprint: Delivered the next day and includes recommended hours, services, and costs to guide your decisions.
- Expert Dementia Guidance: Learn what to expect, what support is available, and how to plan without the stress of research & guesswork.
- Dedicated Family Liaison Officer: Your direct point of contact for questions, ensuring you’re never left feeling unsure during the process.
- 100% No-Pressure Guarantee: There’s no obligation. We’re here to support, not to push, and will help you in any way we can.
Questions We get asked about our care services
Our caregivers are experienced, trained professionals who are passionate about providing compassionate care. Each team member undergoes rigorous background checks and receives ongoing training to ensure the highest quality of care.
We work closely with clients, their families, and healthcare professionals to develop personalised care plans that meet specific needs. The plan is regularly reviewed and adjusted as necessary to ensure the best outcomes for our clients.
Profound Care Services operates within 10 Fennell Street, poscode SE18 4EJ in London. If you’re unsure whether we cover your area, feel free to contact us for more details.
Yes, we offer flexible care options, including 24/7 live-in care or hourly care, depending on the needs of our clients.
The cost of home care varies depending on the type and level of care required. We offer a free consultation to assess your needs and provide a clear, transparent quote.
Greenwich
Lewisham
Bexley
Bromley
Southwark (SE part)
Deptford
Woolwich
Eltham
Peckham
Catford